IBEX DIGITAL MARKETING
PRIVACY POLICY
Effective Date: April 20, 2026

This Privacy Policy explains how IBEX Digital Marketing (“IBEX,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, submit a form, request a quote, book a strategy call, or otherwise interact with our services.

1. WHO WE ARE

IBEX Digital Marketing is a digital marketing agency that leverages AI-powered solutions across social media, advertising, CRM, SEO, local search, listings management, customer engagement, reputation management, and campaign optimization.

Contact Information:
IBEX Digital Marketing
Email: info@ibexdm.com
Phone: +1 (888) 449-3239
Address listed on the website: 1050 Arlington VA

2. INFORMATION WE COLLECT
We may collect the following categories of information:

A. Information you provide directly
– Name
– Email address
– Phone number
– Company name
– Billing information
– Messages, inquiries, and other details you submit through forms or email
– Any other information you choose to provide when requesting a quote, booking a call, or contacting us

B. Information collected automatically
When you use our website, we may automatically collect:
– IP address
– Browser type and version
– Device type
– Operating system
– Referring pages and URLs
– Pages viewed and time spent on pages
– Approximate geolocation derived from IP address
– Cookie identifiers and similar tracking data

C. Information from third parties
We may receive information from:
– Analytics providers
– Advertising platforms
– CRM and marketing automation tools
– Social media platforms
– Payment processors
– Technology and hosting providers

3. HOW WE USE INFORMATION
We may use personal information to:
– Provide, operate, and improve our website and services
– Respond to inquiries and support requests
– Send quotes, proposals, updates, and service-related communications
– Schedule consultations and strategy calls
– Process transactions and manage billing
– Deliver marketing, remarketing, and lead-generation campaigns
– Monitor website performance and user engagement
– Prevent fraud, abuse, and unauthorized access
– Comply with legal obligations
– Enforce our agreements and policies

4. LEGAL BASES FOR PROCESSING
Where applicable under data protection laws, we process information based on:
– Your consent
– Performance of a contract or steps requested before entering a contract
– Compliance with legal obligations
– Our legitimate interests, including improving services, securing our systems, and marketing our services

5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixels, tags, scripts, and similar technologies to:
– Keep the website functioning properly
– Understand traffic and visitor behavior
– Measure campaign performance
– Improve user experience
– Support advertising and remarketing efforts

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. HOW WE SHARE INFORMATION
We do not sell your personal information for money. We may share information with:
– Service providers and contractors that help us operate our business
– Website hosting, analytics, CRM, email, advertising, and payment vendors
– Professional advisors, including lawyers, accountants, and insurers
– Authorities or other parties when required by law or to protect rights, safety, and property
– A buyer, investor, or successor in connection with a merger, sale, restructuring, or acquisition

7. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
– Fulfill the purposes described in this Privacy Policy
– Provide requested services
– Maintain business and tax records
– Resolve disputes
– Enforce agreements
– Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

8. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
– Request access to personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your information
– Object to or restrict certain processing
– Withdraw consent where processing is based on consent
– Request portability of certain information
– Opt out of certain marketing communications

To exercise any of these rights, contact us using the contact details below. We may need to verify your identity before processing your request.

10. U.S. STATE PRIVACY DISCLOSURES
If you are a resident of a U.S. state with applicable privacy rights, you may have additional rights relating to access, deletion, correction, and opting out of certain data uses. We will process qualifying requests as required by applicable law.

11. INTERNATIONAL USERS
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using our website, you acknowledge that such transfers may occur, subject to applicable safeguards where required.

12. CHILDREN’S PRIVACY
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we collected such information, we will take appropriate steps to delete it.

13. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices or content of third parties. Please review their policies before providing information to them.

14. MARKETING COMMUNICATIONS
You may receive promotional emails or other communications from us if you contact us, request information, or otherwise engage with our business. You may opt out of marketing emails at any time by using the unsubscribe mechanism or contacting us directly.

15. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.

16. CONTACT US
If you have questions about this Privacy Policy or want to submit a privacy request, contact:

IBEX Digital Marketing

Email: hisham@ibexdm.com

Phone: +1 (703) 223-3108

Address: 8609 Westwood Center Dr. Suite 110 Tysons Corner VA 22182

This Privacy Policy is provided for general informational purposes and should be reviewed by legal counsel before publication or use in specific jurisdictions.